AZ

DevOps Engineer · SRE · Dynatrace APM

Alessandro
Zacco

Computer engineer with a degree in Computer Engineering (L-8). For over seven years I've been designing and running observability for distributed platforms, container orchestration and infrastructure automation in enterprise environments.

Black and white portrait of Alessandro Zacco
Career uptime
7+years in production
Enterprise clients
5Banco BPM · Lottomatica · INAIL · TIM
L-8 degree · Computer Eng.
99/110
Certifications
30+Splunk · Linux Foundation · Microsoft

Profile

In production since 2018.

I specialise in monitoring, infrastructure automation and distributed platform operations. I work on the Dynatrace APM stack in multi-tenant contexts, with hands-on Kubernetes, CI/CD, Infrastructure as Code and SRE practice.

My approach is observability-first: measure, then automate. Every system I run must be readable, traceable and recoverable in seconds, not hours.

Education

BSc in Computer Engineering

Class L-8 · 3-year degree · 2026

99/110

Thesis: "AI & Computer Vision for Security"

Tech stack

Three nodes, one system.

Dynatrace APM, Kubernetes infrastructure, IaC automation and Linux/Windows system administration in enterprise environments.

node/01

Dynatrace APM

Observability & Monitoring

  • OneAgent — host & container monitoring
  • Distributed tracing & OpenTelemetry
  • Application Performance Monitoring
  • Log analytics & ingestion pipeline
  • Dashboards, SLOs & advanced alerting
  • Management zone & tag governance
  • API automation (Postman + Dynatrace API)
  • Dynatrace Managed & SaaS administration

node/02

DevOps & SRE

Automation & CI/CD

  • Kubernetes & Docker orchestration
  • GitHub Actions / GitLab CI-CD
  • Infrastructure as Code (Terraform)
  • Ansible — configuration management
  • ArgoCD & GitOps workflow
  • SRE — incident management & MTTR
  • ServiceNow integration & webhooks
  • Python / Bash scripting & automation

node/03

Systems & Cloud

Infrastructure & Operations

  • Linux server administration (RHEL/Ubuntu)
  • Windows Server & Active Directory
  • Cloud providers — AWS & Microsoft Azure
  • Networking: DNS, DHCP, TCP/IP, VLAN
  • Prometheus & Grafana
  • Nagios / Zabbix monitoring
  • Security: firewalls, hardening, LDAP
  • Virtualisation: VMware, Hyper-V

Certifications

Thirty-plus credentials, verified.

Continuous learning focused on observability and DevOps: the Splunk Observability Cloud suite, The Linux Foundation courses on Kubernetes and SRE, plus security and cloud.

Splunk

19 credentials · Observability Cloud, APM, RUM, Synthetic & Infrastructure Monitoring

  • Splunk Accredited Distribution Sales Engineer
  • Technical Badge — IT Essentials Work (Foundational)
  • Introduction to Splunk Observability Cloud
  • Introduction to Splunk Application Performance Monitoring
  • Introduction to Splunk Infrastructure Monitoring
  • Instrumenting Splunk Mobile RUM
  • Introduction to Splunk Synthetic Monitoring
  • Advanced Splunk Synthetic Monitoring
  • Network Performance Monitoring with Splunk Network Explorer
  • Introduction to Splunk Log Observer Connect
  • Using the Splunk Observability Cloud REST API
  • Managing Splunk Observability Cloud Teams as Code
  • Splunk Observability Cloud Teams
  • Splunk Observability Cloud: Enterprise Features
  • Splunk Observability Cloud Related Content in Splunk Cloud
  • Set up Splunk Cloud as IdP for Splunk Observability Cloud
  • Responding to Incidents in Splunk On Call
  • Moving from RIGOR to Splunk Synthetic Monitoring
  • IT Essentials Learn — Walkthrough

The Linux Foundation

7 courses · Kubernetes, DevOps & SRE, Linux, CI/CD

  • LFS158 — Introduction to Kubernetes
  • LFS157 — Introduction to Serverless on Kubernetes
  • LFS162 — Introduction to DevOps and Site Reliability Engineering
  • LFS167 — Introduction to Jenkins
  • LFS101 — Introduction to Linux
  • LFC108 — Cybersecurity Essentials
  • LFS111 — Open Source and the 5G Transition

Cloud · Security · Other

8 credentials · security, analytics, business, flight

  • Microsoft — Copilot for Security Ninja Training
  • Google — Google Analytics
  • SkillFront — ISO/IEC 27001 Information Security Associate
  • SkillFront — Foundations of Business and Entrepreneurship
  • Cyber Guru — Cyber Security Awareness
  • WISE~ING — Diversity & Inclusion Program
  • Philmark Group — SW Lifecycle Automation in the Age of DevOps
  • ENAC — Remote Pilot licence (non-critical operations)

All verifiable on LinkedIn

Experience

Seven years, read as a trace.

Each role is a span: position and length are proportional to the real dates. Expand a span for details.

DevOps Expert EngineerSORINT.Lab — client Banco BPMApr 2024 — today

Grassobbio, Lombardy · Remote

End-to-end automation and observability for enterprise platforms, focusing on Dynatrace APM, API integration and DevOps processes.

  • API automation flows with Postman and Dynatrace
  • Full APM integration across multi-tenant infrastructure
  • CI/CD pipeline and SysOps flow optimisation
  • Kubernetes environments with automated deployments
Application Operations SpecialistLottomaticaApr 2022 — Apr 2024

Rome · Hybrid

Operations and monitoring of business-critical applications, designing advanced Dynatrace monitoring and APM metrics.

  • Fully automated deployment pipeline
  • Advanced monitoring and alerting rollout
  • Second-level system operations
IT Governance ConsultantPhilmark Group — client INAILOct 2019 — Mar 2022

Rome · On-site

Analysis of complex operational data to support decisions, with a focus on observability and automation.

  • End-to-end observability solutions with Dynatrace
  • Automated Dynatrace–ServiceNow integration flows
  • Proactive monitoring with Nagios and custom alerting
System Operations SpecialistBest Engage — client TIMMay 2019 — Oct 2019

Rome · On-site

Operations and monitoring of critical applications, focusing on stability, availability and performance.

  • Advanced Linux and Windows Server administration
  • Network and security services (DNS, DHCP, AD, LDAP)
  • Maintenance and patching automation via Bash/PowerShell
Technology AnalystAccentureDec 2018 — May 2019

Rome · On-site

Operations and monitoring of critical applications, implementing monitoring solutions and automating operational processes.

  • Unix/Linux and Windows Server administration
  • Monitoring implementation with Nagios and Dynatrace
  • Task automation with Bash scripts and DevOps tooling

Projects

Real cases, enterprise environments.

Automation & cost optimization

Dynatrace — automated provisioning

Automation system for Dynatrace Managed environments: Python scripts dynamically shut down and restart hosts based on usage windows, optimising licence consumption (DPS). Postman-driven API flows create tags, management zones, alert profiles and notification policies automatically.

  • Python
  • Dynatrace API
  • Postman
  • Automation
  • SysOps
DPS costs
−40%
Provisioning
100% via API
Host on/off
automatic

Cloud native architecture

Microservices migration

Transformation of a legacy monolithic application into a distributed microservices architecture: scalability, resilience under load and code maintainability, with deploy downtime cut to a minimum.

  • Kubernetes
  • Docker
  • Spring Boot
  • MongoDB
  • RabbitMQ
Downtime
zero
CI/CD
integrated
Deploys
automated

Infrastructure as Code & GitOps

GitOps implementation

Declarative management of infrastructure and application pipelines with the GitOps paradigm: consistent environments, full auditability and instant rollbacks on anomalies.

  • Kubernetes
  • Ansible
  • GitHub Actions
  • ArgoCD
Rollback
<30s
Config drift
zero
Traceability
100%

Unified monitoring & governance

Service Control Room

Centralised control room for monitoring and governance of all company IT services: aggregated real-time dashboards and automated predictive alerting.

  • Prometheus
  • Grafana
  • MS Azure
  • Dynatrace
  • Splunk
MTTR
−60%
Dashboards
real-time
Alerting
predictive

Contact

Let's talk about your system.

Collaborations, DevOps/APM consulting or technical assessments: direct channels are below.